Dear Customer,
Thank you for contacting Amazon.co.uk.
First of
all, please allow me to apologize for the inconvenience caused.
Further
to your e-mail, I see that you placed an order for three copies of "Call of
Duty: Black Ops - Hardened Edition (Xbox 360)" and it has been
cancelled.
However, I see that as you are a resident of Germany, at
present, we cannot ship items such as DVDs and Video Games to Germany from the
UK which have a British Board of Film Classification rating of 18. In Germany an
age verification is required for all purchases of 18 rated products, and because
Amazon.co.uk does not have this, we have to block orders from Germany. We are
expecting an update to this in the near future.
Normally, Amazon.co.uk
can dispatch many items to virtually any address in the world. However before we
start shipping any new category of products to a new location we want to make
sure our customers will receive the level of service they have come to expect
from Amazon. We are also unable to ship certain categories of products to
certain geographical locations for operational and regulatory reasons.
[...]
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